Your happiness is our top priority
Discover what our customers are saying about Natural Smile
5-Star Reviews
Hundreds of Aucklanders trust Natural Smile to take care of their dental health. Here’s why, in their own words.
“Really fantastic dentist. Had to have work done on my teeth in a very tight deadline and Dave and the team stayed late to squeeze me in. Also, they use amazing technology to get the best results.”
“Dave and his team are fantastic and I am really happy with Dave’s work on my teeth. I’ve waited 33 years to be able to smile properly again, and now I can...thanks to the Natural Smile team! Highly recommended, modern, friendly, professional and very helpful.”
“I am so grateful to have found Natural Smile! From the moment that I walked in the door and every appointment after that I was welcomed by a warm and genuine team of people willing to go the extra mile to make sure I felt comfortable, understood each step of the process and walk out with happier teeth. I feel so much more informed than ever about the state and health of my teeth and much more motivated to keep looking after them. Going to the dentist has never been so easy, enjoyable and empowering. I finally feel like I have found a dental team that I can truly trust. Thanks Natural Smile, you are all amazing and I will definitely be back.”
“Dave and his team offer excellent service with a warm and welcoming environment. I had my first dental implants put in and found the whole experience to be painless and stress-free. Helpful explanation of what will be done updates along the way and gentle follow-up after each session. I recommend Dave’s team highly and trust your experience will be similar to my own.”
“Dave is the best dentist I have been to hands down. He genuinely cares about the long term health of your teeth and sets out careful plans for how to tackle any problems that come up. He never forces any judgement on you and always considers your opinion and circumstances. He makes excellent use of modern technologies to analyse and track the health of your teeth. He takes photos of before and after and keeps a thorough history to refer to when you come in. It is informative and makes you feel like you are always getting cared for. All the work he has done for me has been high quality and has lasted much longer than other dentistry I have had. Seriously great dentist.”
“I have had two crowns done here. Love the method, highly recommend it. Thanks to Dr Dave Richards (crown #3) and Dr Ernie Park (crown #4). Also had teeth very well cleaned by Rebecca Woledge. I would never go back to the old fashioned method. My first two crowns were done elsewhere and the process involved two weeks with a temporary crown and it was not nice. Natural smile has the latest and greatest technology which actually makes the process of getting a crown very manageable for wimps. One appointment which includes decent coffee while the crown is created on site. Awesome.”
“Professional, friendly, with a true dedication to doing superb dental work. Used computer aided design to mill my bridge. Restored my smile. Thank you team.”
“A very good experience that was pain-free. Dave and the team were great at putting my dental anxiety to rest, getting me back on track to a healthy smile.”
“Never thought I would say this, but having a crown here was a thoroughly enjoyable experience. Starting with free carparking and a warm welcome in the stylish Reception, ending just 90 minutes later following a clear, concise consultation and outline of treatment with Dave Richards and the onsite creation of the crown in a super-dooper/all singing, all dancing machine. Completely stress and pain free, and a fantastic result which was excellent value for money. Huge thanks to the team.”
“I broke a crown while in quarantine in Auckland and had a small window of time to get it fixed before heading to the Bay of Islands. After researching and reading reviews I felt quite comfortable with this dentistry and made an appointment. Every step of the way, the process went smoothly from the check-in at the front desk to the making of a new crown in less than an hour. Dave was superb, explaining everything he was about to do and gave me a full review of what I should do for ongoing maintenance of my teeth. Would highly recommend to anyone whether for a crown or any other treatment and I don’t make recommendations lightly.”
“Dave, Stacey, Natasha, and Rebecca excel in customer service, professionalism, and care. My wife and I both needed to find a dentist for our routine check-ups after relocating to NZ . Dave’s team took great care of us. For my treatment Dave took the time to understand what my expectations were first, then provided great advice on the work that was required. In the end I needed to have a crown replaced which Dave took care of this week. Dave and his team throughout the journey have been able to keep great contact around appointments (in particular with the varying COVID alert levels - Dave even personally calling me when we had to move an appointment), Rebecca was also caring and provided a great service. Dave has also integrated excellent equipment and technology into the clinical practice which along with his passion for dentistry I believe takes his customer along a great path towards the goals established. For me this included being aware of the options throughout the process in having the crown replaced, seeing the milling machine work to create the crown in the office, and being able to finish the appointment program with a great sense of confidence in the outcomes. Highly recommended and definitely a 5 star practice for anyone currently looking for dentist.”
“I was recommended to visit Natural Smile when I was having issues with a metal crown. Dr Dave and Lisa were wonderful throughout the whole procedure, talking me through each step of the process. I couldn’t believe the difference in service between my initial crown procedure overseas and the replacement procedure. I was in and out with my new crown in under 2 hours and it matches the rest of my teeth perfectly. I highly recommend Natural Smile for all your dentistry needs.”
“I have been a patient of Dr Dave Richards for around six years now. I followed him from Pukekohe to St Heliers, where he opened his own private practice Natural Smile. He is a brilliant and extremely professional dentist. I have never really enjoyed the dentist until meeting Dave. He is diligent and goes over and above to ensure results. Eastmed also has a lovely team that follow up the next day to ensure you are managing any pain and offer support. I highly recommend Natural Smile Eastmed Dental.”
“Dave and the team at Natural Smile have a high level of professionalism and knowledge. I have dreaded the dentist in the past but it was pain free. Thanks again!”
“I saw Ernie for two crowns and a filling. He was very caring and understanding. I was quite nervous after recently having had a bad experience with another dentist. Ernie’s gentle mannerisms put me completely at ease. I won’t hesitate at all to see Ernie again and would highly recommend him.”
“An amazing team. Dr Ernie Park is just wonderful. I haven’t experienced such caring and professional people in years. One person that we always seem to forget Ernie’s assistant, beautiful girl. Love her to pieces. It’s fabulous to walk into an office and be greeted by your name. Means such a lot, keep the wonderful professional service rolling Nicole. Love to you all.”
“I cannot say enough or thank Dave and his team enough for the amazing work and prompt service that I have received. After being mucked around for nearly two years with a temporary denture in my mouth, Dave took over this work and completed it in just over a week, and the result is stunning. I couldn’t be happier! Dave is an absolute legend and his assistant Lisa is such a fantastic lady. They both put you at ease immediately and you know you are in good hands. I cannot rate them highly enough and won’t hesitate to tell anyone that will listen how amazing these guys are. 10/10 all around.”
“Highly recommended! Best dentist! Dr Dave is such an amazing dentist alone with his great team. From the moment you walk into the clinic you are given reassurance you are in safe hands. Nicole makes you feel very welcomed and Dr Dave’s assistant Lisa is such a wonderful person and takes care of you. From my first consultation to the last procedure of tooth implant everything went so smoothly. Dr Dave kept explaining every process step by step. And as said in my culture Dr Dave surely has god gifted hands as most part of my treatment felt pain free. I can’t thank him enough for the whole experience. Thank you Dr Dave!”
“Wonderful teeth clean here a few weeks ago with new equipment – painless! Thoroughly recommend!”
“Dr David Richards attended to my dental appointment with absolute professionalism. Explanation, photos, and demeanour was outstanding. I could not recommend a better dentist in the Eastern Bays. Top marks from me.”
“By far the best dentist I've ever had the pleasure of seeing. Their communication is always clear and honest, and the experience and professionalism in this practice is nothing less than five-star.”
“We absolutely love Dave and his team! He is extremely thorough, takes a holistic approach to dental care, and communicates well so you never feel like you don't know what's going on.“
“Dr Dave and the team at Natural Smile have created a clinic with an unwavering level of care and put me at ease immediately. I would recommend this dental practice to anyone in Auckland.”
“Dave and the team are absolute legends! Friendly, professional, and always willing to help. By far the best experience I've had at any dentist.”
“Dave is a great dentist who is thorough, gentle, and reassuring. I needed extensive work, and every visit was stress and pain free. The whole team is warm and welcoming. Highly recommended.”